ORDERS
Any of the items that are available at the time of purchase.
For some items, not available at the time of purchase, it will be possible to select the Notify Me option. By entering your e-mail address, you will receive a notification as soon as the item will be available again.
Orders are processed from Monday to Friday within 3 working days from the payment reception.
Orders received over the weekend or on public holidays* will be processed the next working day.
(*Italian public holidays are on the 1st and 6th of January, Easter Sunday and Monday, 25th of April, 1st of May, 2nd of June, 15th of August, 1st of November, 8th of December, 25th and 26th December)
Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer.
Shipments leaving Italy for worldwide delivery will be sent via DHL or UPS.
When the order is dispatched, you will receive an e-mail confirming it is on the way. The courier's name and tracking number will be in the e-mail. The same information will be available on your ACCOUNT area or in the ORDERS & RETURNS area so that you can monitor the progress of your delivery at any time on the courier's site.
No, it's not possible to cancel or amend an order which has already been confirmed, since the processing of an order is automatic. It will be necessary to wait for the delivery of the goods and proceed with a return.
No. Tax Free only applies to products that are purchased in shops and carried directly by the purchaser.
Simply enter the discount code in the box at the bottom left of the order summary on the shopping cart page. Once you have entered the code, click on SUBMIT button and the cart will be automatically updated with the discounted price.
The site is updated every day and shows the availability of the products available at dainese.com. If an item is available it can be purchased immediately once it has been added to your shopping cart.
You can sign up for the "Notify Me When Available" by entering your email address on the product detail page. You will get first priority and an email notification to purchase as soon as it is available and in stock.
Orders are processed from Monday to Thursday from 8.00AM to 5:00PM (PST) and on Fridays from 8.00AM to 1:00PM (PST). During these times, Dainese will process orders within 2-4 business working days from the payment reception.
Orders received over the weekend or on public holidays* will be processed the next working day.
(*Italian public holidays are on the 1st and 6th of January, Easter Sunday and Monday, 25th of April, 1st of May, 2nd of June, 15th of August, 1st of November, 8th of December, 24th, 25th and 26th December)
(*US public holidays are the New Yeart's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas)
Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer.
Our custom orders cary and can take up to 6 weeks depending on the level of customization. Visit the CUSTOMWORKS link below for more informations.
No, unfortunately we cannot adjust orders for any special promotions or sales. For the most up to date news, exlcusive offers and promotions sign up to our email newsletter list.
No. We immediately start to process your order as soon as it’s placed. There isn’t a delay that allows us time to cancel or change orders once they’re submitted. Please note you can return your order within the 30 day delay mentioned in our return policy. We apologize for any inconvenience.
No, unfortunately we cannot make any changes to an order once placed online. Once an order is placed, it is processed the same day to ensure the fastest delivery. We immediately start to process your order as soon as it’s placed. There isn’t a delay that allows us time to cancel or change orders once they’re submitted. Please note you can return your order within the 30 day window mentioned in our return policy. We apologize for any inconvenienceIf you wish to return, reach out to the Consumer Care Team https://www.dainese.com/us/en/contact-us/contact-dainese.html
No, unfortunately we cannot cancel to an order once placed online. Once an order is placed, it is processed the same day to ensure the fastest delivery. We immediately start to process your order as soon as it is placed. There isn't a delay that allows us time to cancel or change orders once they are placed. If you wish to return, reach out to the Consumer Care Team https://www.dainese.com/us/en/contact-us/contact-dainese.html
Dainese uses courier company DHL all over the world. For USA Dainese ships orders from mutiple warehouses, US warehouse ships via UPS and Italy warehouses ship via DHL Express. Please note that you may receive your order in multiple shipments depending on what warehouse your items are available at.
We will email you as items in your order ship, or if there are updates on the status of your order.
If you have a Dainese.com account, sign in to your account. You'll see which purchases are on the way and get to the shipment tracking updates.
If you don't have an account, find your order number & email address used to make the purchase then go to order information and enter it. CLICK HERE FOR ORDER STATUS https://www.dainese.com/us/en/findorder/
If you have a Dainese.com account, sign in to your account. You'll see which purchases are on the way and get to the shipment tracking updates. If you don't have an account, find your order number and email address used to complete your order and CLICK HERE FOR ORDER STATUS https://www.dainese.com/us/en/findorder/
Please sign up and subscribe to our email list for the most up to date and exclusive access to all promotions.
Please sign up and subscribe to our email list for the most up to date and exclusive access to all promotions.
Promotions cannot be combined with any other offer or promo code. All promotions and codes exclude ALL sale and marked down products. Codes valid on full price merchandise only.
We do not offer Dainese coupons for sales or discounts. However we do offer promotions on selected items. Visit Promotions Here .
