D-Air® Installation and Activation
The D-Air technology requires different activation based on the product.
MOTO:
The Mugello 3, Misano 3 for men and women, and Smart Air items require the installation of the App D-air® on a mobile device or tablet.
The Smart Jacket items in various versions (vest, leather jacket, men, women), Carve MASTER 2 D-AIR JACKET, STELVIO D-AIR D-DRY XT, RACING 3 D-AIR JACKET, AVRO D-AIR 2PCS SUIT, and TUONO D-AIR JACKET require the installation of software on a computer to activate the garment for the first time and access all its features.
SKI:
The D-AIR SKI 2 item requires the installation of software on a computer to activate the garment for the first time and access all its features.
Shipping and Returns
Shipping
Returns
Returns made at Dainese stores are always free.
Exchanges
At the moment we cannot offer products or size exchanges for technical reasons but we are working on it to make it happen soon.The only option available at this time is to proceed with a return and place a new order.
Consumer Care
NEED HELP?
Contact our team for any assistance or question by filling out this form.
CONTACT US
FREQUENTLY ASKED QUESTIONS
Information about shipping, returns, payment methods, and other useful details for your purchase
READ THE FAQ
Phone and Live Chat
Our Consumer Care team is available on the phone from Monday to Friday, from 9 am to 9 pm (EST). Call us at +1 551 3070012.
If you need information and advice about our products, we are also available via chat from Tuesday to Thursday.
Warranty
The product is covered by a legal guarantee of 1 years, in accordance with current directives. The warranty covers any lack of conformity and allows you to request repairs or replacements at no additional cost. Learn more
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