Dear Customer,
Thank you for your interest in our D-air® products.
There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops (hereafter the addresses) which are currently present only in Italy, France, Germany, Austria, Spain, Portugal, Great Britain and Switzerland.
D-Air products are subject to regulations for the transport of dangerous goods by air (IATA) and road (ADR), hazmat, it is no longer possible for the end consumer to return D-air® products because they are considered dangerous goods as they are equipped with lithium batteries and a gas generator.
For this reason, D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse. If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall NOT accept them as returns. For this reason, NO refund will be issued.
If you have any doubts or need further information, please contact our Consumer Care prior to purchase.
It is possible to return a D-air® product purchased on dainese.com physically in person only to the following shop:
Austria
- DAINESE WIEN: Erdberger Lände 26 EG Stiege, 3 - Wien 1030
France
- DAINESE CORBEIL-ESSONNES: 5 Rue Jacques Anquetil - Z.a. Espace Coquibus - Corbeil-essonnes 91100
- DAINESE PARIS GRANDE ARMEE: 16 Avenue de la Grande Armée - 75017 Paris
- DAINESE LYON: 155 Avenue Maréchal de Saxe - 69003 Lyon
Germany
- DAINESE BERLIN: Hohenzollerndamm 12 - Berlin 10717
- DAINESE DORTMUND: Gewerbeparkstraße 3-5 - Dortmund 44339
- DAINESE DÜSSELDORF: Graf Adolf Strasse 41 - Düsseldorf 40210
- DAINESE MÜNCHEN: Frankfurter Ring 36 – 38 - München 80807
- DAINESE ROSENHEIM: Kufsteinerstrasse, 92 - Rosenheim 83022
- DAINESE STUTTGART: Rotebühlstrasse, 59 - Stuttgart 70178
Italy
- DAINESE BARBERINO: Unit 23, Via Antonio Meucci - Barberino di Mugello (FI) 50031
- DAINESE BERGAMO: Unit 1.24 Oriocenter, Via Portico 71 - Orio al Serio (BG) 24050
- DAINESE BOLOGNA: Via Stalingrado 71/5b - Bologna 40128
- DAINESE BRENNERO: Via S. Valentino 9/A Unit G3.11 - Brenner 39041
- DAINESE BRESCIA: Via della Bornata, 44 - Brescia 25123
- DAINESE CORTINA: Piazza F.lli Ghedina, 12 - Cortina 32043
- DAINESE COURMAYEUR: Via Roma 75 C/1 - Courmayeur 11013
- DAINESE FIRENZE: Via Baracca 183A-183C - Firenze 50127
- DAINESE GENOVA: Via Brigata Liguria, 33/41r - Genova 16121
- DAINESE MILANO: Via Tertulliano, 3 - Milano 20137
- DAINESE MILANO NORD: Via Fratelli Casiraghi, 427 - Sesto San Giovanni 20099
- DAINESE MONTEBELLUNA: Via Ortigara, 88 - Signoressa di Trevignano 31040
- DAINESE ROMA: Via della penna 13/21 - Roma 00186
- DAINESE SIRACUSA: Via Elorina, 3b - Siracusa 96100
- DAINESE TORINO: Outlet Village di Torino, Via Torino, 160 - Settimo Torinese 10037
- DAINESE VALMONTONE: Via della Pace snc, Unità 188 - Valmontone 00038
- DAINESE VICENZA: Via Dell’economia, 64 - Vicenza 36100
Portugal
- DAINESE PORTO: Tv. Faria Guimarães nº 14 - Porto 4200-288
Spain
- DAINESE BARCELONA: Carrer de Balmes 232 - Barcelona, 08006
- DAINESE MADRID: Calle de Cea Bermúdez, 28 - Madrid, 28003
Switzerland
- DAINESE LUGANO: Via Al Fiume, 1 - Gravesano 6929
United Kingdom
- DAINESE LONDON: 56 Commercial St - London E1 6LT
PLEASE NOTE: this may not be applicable to other online retailers, please check with our partner retailers and franchise stores before purchasing online.